Technical Support Links

Checking the speed of your Internet connection

If you are wondering how fast your Internet connection is at any given time, check it using a bandwidth speed test. This handy tool will run a quick test and calculate your current connection speed.

MacFixIt - the Macintosh Troubleshooting Site

Every computer can be troublesome at some point! If you run into difficulties with your Macintosh and can't seem to find the problem, try MacFixIt. They have a great list of help sites, archived troubleshooting articles, tips and tricks for various versions of Mac software and even discussion forums so you can network with other Macintosh users and technicians.

Mistakes People Make that Lead to Security Breaches

A lot of security issues can be managed by software and hardware, but security risks are still an issue if people don't apply standard security practices. This concise page from the SANS institute, which is an education and research organization with a focus on network security, it groups and lists the top mistakes made by end users, by senior executives, and by IT people.

Netlore and Urban Legends

There are numerous Internet hoaxes circulating out there so next time you get one of those heart wrenching tales of woe pleading that you send the story on to everyone in your address book, check into the great hoax collection gathered in the Netlore section on About.com and make sure it isn't a hoax.

Reading Email Headers

Sometimes tracking where a piece of email has come from is a challenge, but this site can help you wade through those confusing email headers to find what you are looking for. Detailed, but still easy to understand, this page does a nice job of explaining a technical subject.

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Searchable Product Support from Apple and Microsoft

Need to find the specs on that old Mac you have kicking around? Perhaps you'd like to know if there are any updates or utilities to the software you have loaded. Maybe you need a new driver for your printer because you've updated to Windows 2000. Check the searchable product support sites from Apple and Microsoft for answers to the most frequently asked support questions
Apple Product Support
Microsoft Knowledge Base Product Support

TechEncyclopedia for all those technology terms

When you need a quick explanation of what your "techie" just said, do a quick search in the online Tech encyclopedia. With over 14,000 technology terms put into easy-to-understand English, the TechEncyclopedia might be just what you need to keep up.

Web Browser Archives

Ever wish you could find a copy of that older browser version so you can load it up and still get some use out of that old computer? The Evolt Browser Archives has a complete collection of past versions of more browsers than you probably even knew existed!

Updated: February 2003, Additions: February 2003